I understand, your designer hotel rooms are your pride and joy, and rightly so!
The problem is, with such an overwhelming choice and similar offers from your competitors, potential guests are having trouble deciding.
And whenever a decision seems difficult, we check in with our emotions.
We try to see how we feel about it and start to envision what it might be like, a stay at that hotel ….
This is the point, when your hotel’s core differentiator comes into play –
The Magic Ingredients of Your Hospitality.
And we are not talking service offers here, or polite manners, but the real thing – the combined power of all the intangible components that create your authentic ambience and set the mood at your hotel.
The way your team interacts with guests, and guests with other guests, the body language you unconsciously pick up on, and the vibes you can feel the moment you enter your hotel lobby. You get where I’m coming from.